A listing you can keep accurate.

How agency ownership, profile changes, enquiries and public replies work.

Verify your connection to the agency

Claim the existing profile using an account you control. We provide a unique token that you can place on a public page of the agency’s recorded official website. A moderator checks the token, your connection, and control of that domain before approving the claim. An email address or a claim submission alone does not verify ownership.

“Verified agency representative” identifies a checked representative of the listing. It is not an endorsement of results, conduct, company registration or service quality, and it adds no ranking points. Contact us to dispute a claim or request a change of representative.

Submit profile changes

Verified representatives can submit agency descriptions, services, supported platforms, creator requirements, fee information and contact details. We review changes before publication. Published owner information is labeled separately from our source review; changes do not automatically alter the information score.

Receive enquiries

Signed-in creators may send questions from an agency profile. The verified representative can read the message and sender’s account email in the agency inbox and reply. Until the listing has a representative, the Agency Matches team reviews enquiries. There is no promised response time. You can close an enquiry in your dashboard.

Reply to reviews

A verified representative can submit one response to a review published on Agency Matches. Responses are moderated before appearing. A representative cannot edit a client review or suppress criticism by claiming the agency. Imported records remain on their original platforms; use the source link to respond there.

Follow updates and vote

Following an agency saves that choice to your account. Approved profile changes, newly published reviews and agency replies appear in your dashboard. Following does not subscribe you to marketing email. Interest votes represent signed-in members’ current interest within the last 90 days; they are not client reviews and do not affect ranking.

Report an issue

Use the report form on an agency profile or native review to flag an incorrect listing, disputed ownership, spam or a policy concern. Reports are private and reviewed by moderators. Reporting does not automatically remove a review or change a listing.

Questions? Contact our team. Read the review policy and privacy notice.